Q: Where are you located?
A: 1508 14 Street SW in the Beltline area. Ph: 403-266-5431.
Q: What are your store hours?
A: Mon: Pick up & delivery for pre-orders only | T – F: 10 – 6PM, Sat: 10-5PM | Sun: Closed | Holidays: June 8-19,2017 store closed. Email all orders for June 20 onwards.
Q: Are cakes available in-store for pick up?
A: We require cakes to be pre-ordered. However, we have cupcakes, cookies, and other treats available in-store daily!
Q: Do I need to pre-order cupcakes?
A: To ensure the best quality, all cupcakes are iced fresh to order. Depending on the volume, this can take a few minutes. For this reason, we suggest that pre-orders are submitted for quantities of 6 or more.
Q: What else can I pre-order?
A: Custom cookies are available for pre-order with a minimum of 14 business days.
Q: Can I place an order from your website?
A: Yes. We have all menus and an order form to make it easy for you to order online.
Note: All orders must be confirmed with a 50% deposit for pick up and 100% prepaid for delivery with a credit card.
Q: Do you bake with soy or nuts?
A: Soy Lecithin is used in our swiss chocolate chunks. We are a rice based company and do not add soy to our products.
We bake with nuts and ask our customers to make an informed decision.
Q: How long can I store my Cookie Mama treats?
A: Because we live in a fairly dry climate, it is best to store your treats in an airtight container. Cookies and cupcakes may be stored in the fridge for up to 4 days and frozen for up to 1 month.
Q: How do I know what size of cake to order?
A: All of our cakes are double layered and sizes are suggested based on number of slices needed.
Our smallest cake is a 6″ which will give you 8-10 slices and increase from there. We will discuss this with you when you call or send us an email.
Q:Where can I find photos of your products?